ORDERING FROM SAM'S PASTRY, LLC.
SAM'S PASTRY, LLC.'s main focus is walk-up service at the store fronts we serve.
SAM'S PASTRY, LLC. does NOT have a brick and mortar store front.
SAM wants to do the best to make sweets accessible to you. Below you will find the info to make your preorder a success!!!
MINIMUM QUANTITIES for Preorders:
macarons [ 1 dozen of 1 FLAVOR ]
whole cakes [ 6, 8, or 9 inch ]
mini naked cakes [ 3 of 1 FLAVOR ]
petite cakes [ 1 dozen of 1 FLAVOR ]
Visit our cake or macaron pages via buttons below to see all flavors & what you can order!
SAM'S PASTRY, LLC. requires a strict 48 - 72 hour notice [ business days ] on all items. Larger orders may need more time. Due to the current situation with COVID19, we are on an ORDER ONLY BASIS. Sam's schedule gets booked up fast. Avoid risk of being declined by placing your order as early as possible.
PAYMENT + PICKUP
Orders are paid by invoice BEFORE pickup through SAM'S PASTRY, LLC. via the SQUARE app.
If your order is NOT paid for then it will NOT be made.
Orders must be paid in FULL 1 week prior to fulfillment date, and your order is officially confirmed once payment is received.
Pickup is at 1550 WESTGATE PKWY SUITE 1 DOTHAN, ALABAMA [ go inside mr. coffee bean ]
CANCELING ORDERS + REFUNDS
Orders can be cancelled and refunded in full no later than 7 days prior to fulfillment date, after which there are no refunds.
Orders placed with a fulfillment date sooner than 1 week must be paid in full immediately, and must be placed a minimum of 2 days prior to fulfillment date, unless we have extra inventory, which we welcome you to ask about. There are no refunds on such orders.
WE DON'T DO CUSTOM CAKES OR PASTRIES.
SAM'S PASTRY, LLC. does not offer custom cakes, traditional wedding cakes, or make any pastries NOT ON THE MENU. This means no substitutions, no fondant work, or changing ANY of our naked cakes. If you want something decorated Sam is more than happy to decorate & customize her macarons!
EVENTS + WEDDINGS
Sam does cater events/weddings in which you can pay extra for us to deliver & setup.
Deliver & setup fee is a minimum of 20% of the bill total BEFORE TAX or 1$ per mile if price per mile exceeds the minimum. If props are involved you are responsible to return them back to SAM'S PASTRY LLC. or you will be charged for said props.
When submitting an order form-
the order is NOT confirmed immediately.
Once it is received, Sam will reach out to you
within 48 - 72 hours.
Thank you for allowing us to be part of your celebration! :)